Operations · Operations management
Hand over the operations. Keep the brand.
For brands already selling in India that want the warehouse, delivery, cash-on-delivery checks, returns, marketplaces and payout checks run by one accountable partner, so your team can spend its time on the brand.
Updated 10 October 2026
What is included
What we do for you.
Warehouse and dispatch
Stock held with our 3PL partner; store and marketplace orders picked, packed and shipped pan-India.
Warehousing and fulfilment →Cash on delivery and stuck parcels
New cash-on-delivery buyers asked to confirm on WhatsApp, risky orders flagged, and undelivered and returning (RTO) parcels tracked daily and flagged to dispatch to chase with the courier.
Warehousing and fulfilment →Returns
Returns received and checked through our warehouse partner; stock that can be resold goes back on the shelf, and stock that cannot is set aside.
Warehousing and fulfilment →Orders across channels
Orders from your store and marketplaces run through one order-management system linked to the warehouse.
Marketplaces →Courier and payout checks
Courier bills can be audited against declared weight and contracted rates, and overcharges disputed; marketplace payouts matched to their orders.
Marketplaces →Stock planning
Stock planned to forecast so dead stock stays low; slow movers are not stocked beyond forecast.
Warehousing and fulfilment →How it works
How we start.
Diagnostic
How orders, stock, returns and payouts run today, and where money leaks, read before anything changes.
Move
Stock and order flows moved under one contract, channel by channel; seller accounts stay in your name.
Run
Warehouse, dispatch, cash-on-delivery checks, returns and payouts, day to day.
Report
You will get one page a week with only the decisions that need you, each with our recommendation.
Why brands choose us
What you get.
- One contract and one accountable partner for operations
- New cash-on-delivery buyers asked to confirm on WhatsApp
- Every marketplace payout matched to its orders
- Stock planned to forecast, so dead stock stays minimal
- Accounts in your company's name stay yours
We run warehousing, dispatch, cash-on-delivery checks and returns today for the goods we import and resell, and hold seller accounts on six marketplaces, having sold on all six in the past year.
Questions
What brands ask first.
Can you take over our warehouse and dispatch?
Yes. Stock moves to our 3PL partner's warehouse, and orders from your store and marketplaces are picked, packed and shipped from there, under one contract, once the warehouse is added to your GST registration. More locations can be added through the contract, subject to the GST registration each new state needs.
How do you handle cash-on-delivery risk?
New cash-on-delivery buyers are asked to confirm on WhatsApp and risky orders are flagged. Undelivered and returning (RTO) parcels are tracked daily and flagged to dispatch to chase with the courier.
Do you check courier and marketplace charges?
Yes. Courier bills can be audited against declared weight and contracted rates, and overcharges disputed. Marketplace settlements are matched to their orders, and wrong commissions and short payments are disputed.
Who owns the accounts?
If your company is the seller, the store, marketplace and ad accounts are in its name and stay yours.
Related services
Often taken together.
Book a diagnostic
Start with a 45-minute call.
We map what you need, what it costs to land and run, and where to start. Every engagement is quoted to your stage: there is no fixed price list.
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